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See what help is available, where and when. Each published activity names the responsible organisation and shows when the information was checked.

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Urgent right now

The shortest route to the most needed information.

Any emergency 112European emergency number for police, ambulance or fire. Available throughout the European Union.Official number
Ambulance 15Serious illness, injury, overdose, severe pregnancy-related symptoms, or medical emergency.Official number
Police 17Violence, danger, theft, or someone threatening you.Official number
Fire brigade 18Fire, accident, rescue, or someone trapped.Official number
Emergency shelter 115Emergency social assistance and requests for accommodation. A place is not always available.Official number
Deaf, hard of hearing, or unable to speak 114Text emergency service for people who are deaf, hard of hearing, unable to speak, or unable to speak safely. Send an SMS; do not make a voice call.Official number
Sea rescue 196Distress at sea. This number reaches the French sea rescue service, which can launch a rescue.Official number
Drinking water & showersFree water points and shower times near you.

Association help lines

Independent support provided by local associations. These services complement the official emergency numbers above and may help with specific needs.

Open now near you

Recurring activities run by verified associations. We show the status and how fresh the information is.

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Open now
Last verified last month
Communication & connectivity
Phone charging on Quai de la Meuse
Provided by Channel Info Project (ChIP), Care4Calais
Town centre — Quai de la MeuseOpen the map
Sat 11:00–13:00 · Sun 14:00–17:00
All public
- Phone & connectivity
- Tea

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Private · anonymous

Articles

Read dated information with a clear factual owner and review status.

13 · Open

What guides InfoKit

Five values shape how information is published, accessed and maintained, and how organisations work together.

Dignity: Read public information without an account or a profile of the help you view or receive. Access to essential information should never depend on revealing who you are.
Reliability: See who is responsible, when information was checked and when you should confirm before travelling. Freshness dates and named owners show what can be trusted and what needs checking.
Accessibility: Use clear information across devices, connection speeds, languages, layouts and literacy levels. The essential answer stays easy to find on a small screen or slow connection.
Collaboration: Give associations a shared place to publish, coordinate events and reduce duplicated work. Shared updates give visitors one clear answer instead of competing copies.
Responsibility: Keep an owner and a history for each published claim, correction and approval. Changes remain traceable so mistakes can be found, reviewed and corrected.

Privacy policy

Reviewed public information for Calais. Confirm time-sensitive details with the provider.

InfoKit provides reviewed information and referrals only. It does not make eligibility or legal decisions.

Last verified 4 weeks ago

Human Rights Observers+33 6 51 46 68 81Independent observation and legal orientation after an eviction, the loss or confiscation of belongings, or alleged violence. They can document what happened and help you seek legal advice.Last verified 4 weeks agoAlso on WhatsApp

Source: New Arrival Guide (Calais, July 2026) by Channel Info Project. Check a number with the organisation that answers it before relying on it outside an emergency. In an immediate emergency, call 112.